would I use a consultant?
Clermiston takes an
objective view of your business, unhindered by issues involved in the
day-to-day management of the business. We do not become involved in the
politics of your operation and hence we can provide a focused approach to
this process be done in-house?
Many companies want to
develop their own strategy processes in-house, believing that senior
managers should be the firms' strategists. At the same time, because of
urgent pressures and requirements to act, many senior managers often find
it difficult to take a view of the company that is both objective and far
Most managers do not have the time, the tools or the techniques to filter
and manage the information so that it can be used to the companies best
effect. We work with the Senior People within an organisation building
their strategy skills at the same time as we develop the business and
marketing strategy for the organisation.
Do you work
outside Australia ?
Whilst we are based in Sydney, NSW, and the centre of our business
activity is here, we have done consulting work in other states and in New
Zealand. John has extensive experience managing projects in South-East
Asia, China, Korea, Taiwan, India, US and Europe and is always excited by an overseas
opportunity. Who wouldn't ?
much control can I maintain?
You retain total control. Our objective is
to help you and your business. Our mission is to provide you with the best
information, tools and techniques for your business so that you can grow
your business by developing and achieving the strategic goals that you
agree and that you set.
long does a project typically last?
It depends on how complex the project is and how
much time we are allowed to deliver the results. Past projects that we
handle have run from two weeks to over a year. Most projects last around
two to six months.
much do you charge?
The estimate of a project is based upon the quantity
of work we anticipate is required to complete the assignment. A quotation
is given that is then firm for the job as scoped and agreed with the
We are also available on a time-based charge-out rate.
A typical charge for a senior consultant is $1400 per day, plus GST. This
rate is discountable by mutual agreement depending on the type and
quantity of work.
we engage you?
first thing we do is meet and talk through the assignment. We both need to
be comfortable that Clermiston has the resources and capabilities to
undertake the work. We then scope the key deliverables of the project and
provide a written quote for fees. Given that the key deliverables are
correct and the fees acceptable, we commence work following your
confirmation for us to proceed.
you registered for GST?
Yes. We hold an ABN registration and provide Tax
Invoices quoting the appropriate number.
insurances do you hold?
We hold public and product liability insurance, and
workers compensation insurance as required for an Australian proprietary
are your terms and conditions?
Clermiston has a simple set of terms and conditions
that give both parties the required level of comfort. Significant items of
Fees are quoted with the GST component identified.
Once agreed, the fees are non-negotiable.
Delays or Extensions
With all projects, delays or changes may occur. It
is accepted by both parties that any change to the scope of a project will
require the fee and timing to be renegotiated. It is recognised that both
parties will accommodate minor changes to the scope of a project.
Expenses such as the
purchase of specialty information (eg company or marketing research), any
required travel and accommodation would be agreed in advance with the
client and are payable in addition to the fees. These would be charged to
you at cost: we do not seek to make a profit on expenses.
Out of pocket expenses incurred on behalf of a client, such as STD and ISD
telephone calls, car parking fees and petrol for long distance travel (out
of Sydney metro area) would be payable on a monthly basis upon production
Termination of Agreement
Either party may terminate the agreement at any
time, at which time payment of time spent to date will be immediately due
at a predetermined rate including GST.
Clermiston Consulting Pty Ltd understands that much
of the information it works with will be confidential in nature.
Therefore, Clermiston agrees that all information relating to a project
will remain confidential unless the client agrees to disclosure in writing.
Clermiston has a pro forma, legally binding confidentiality agreement
should you need this level of assurance.
Where did your company name come
In the late 19th century, John's great-grandfather built a house in
Roseville, in Sydney's northern suburbs. Clermiston still stands to-day
and has given its name to Clermiston Avenue as well as to Clermiston